FAQs

We hope you find what you’re looking for, but if not, we respond quickly to emails.

Some old-fashioned things are still cool in our book.

  • Watch this video for a video tutorial or follow these easy steps.

    1. Download your file from the publisher as a PDF onto your computer's hard drive. We recommend ordering on your desktop (vs. mobile) if at all possible with a well supported browser (firefox, chrome or safari).

    2. Go to “Print My PDF” and select your book. Always use the complete page count of your PDF when selecting the page ranges. “Add to cart”

    3. Complete for the pop up form with file information we will use to match your files to your order.

    4. Upload a single file or an entire folder to our Dropbox.

    5. EXIT this window to return to our website and complete the checkout process.

      IMPORTANT: Make sure to include a current email and phone number so we can reach out with any questions. We can contact you for files only if you’ve completed an order. We will not retrieve files if there is not corresponding order. You CAN complete your order and upload files later (a link is provided in your confirmation email).

  • Default shipping is a flat $7.95 for USPS Media Mail shipping. This is designed to be a built in discount for larger orders. We start paying for the overage for most orders of 2 or more books.

    You have the option to have your order shipped insured for a flat $10.95 for insured USPS Media Mail shipping.

    International shipping is available by custom quotes. Email team@humbleheartpress.com your shipping address and order to receive a quote.

    Express shipping is available upon request for urgent need. Expedite fee may also apply.

  • Please email team@humbleheartpress.com for a custom quote. It is very helpful to include your files and all of the details:

    Double or single sided?

    Black and white or color?

    Cover and binding preferences?

    Size?

    Quantity?

    Shipping address?

    When do you need it by?

  • On an ongoing basis, we provide 10% discounts for Missionary and Military families. CODE “M&M10”. Please email validation.

    Thank you for what you do.

  • Open your PDF and press Print (or Ctrl + P on Windows / Command + P on Mac). The total number of pages will appear in the print preview window.

    Use that total page count to select the matching page range when placing your order. For example, a 75-page document would fall into the “61–80 pages” option. (The algorithm will adjust for double sided pages. Do not cut page count in half.)

    If you're still unsure, don’t worry — we review every order and will reach out if something looks off. So please make sure your current email and phone number is provided.

  • Each product includes a few simple drop-down selections like page count, print option, and cover choice. Once you make those selections, the exact price for your book will appear automatically on the page before checkout. You may need to scroll up to see it in red.

    The calculator is only an estimate whereas the product pages are exact pricing and if you like it, you’ll be ready to “add to cart” so it’s easier too.

    Tape vs. Wire Cost

    In most cases the difference between tape and wire binding a book is only $1-2 with tape being the cheaper option so I recommend choosing the binding that best suits your usage needs and not cost.

  • In general, we have found that it works well for us to choose the color of tape spines and leatherette back covers after we’ve printed the product; sometimes how we expect it to look and how it actually looks are different once printed!

    That said, we are happy to honor your preferences that you may have in the “special notes” section.

    We have a preset pallet of 15 tape colors to choose from for Basic Tape books:

    We choose a color from the front page in photoshop for Custom Spine Tape Books, or can send a RGB or CMYK code in the “special notes.”

  • I love this question. Let’s get into it.

    Tape Bound Books

    • Super strong binding! Most durable binding for long term books.

    • Organizes beautifully and travels best in backpacks

    • Lays open flat! So nice for reading or annotating comfortably.

    • Is within a couple of dollars similar pricing to wire, usually the cheaper option (only because it’s faster to make!).

    Wire Bound Books

    • Complete 360 page rotation can be advantageous for: small work spaces, using it outside or while standing or to allow a student to focus on one page at a time.

    • Familiar notebook feel. Popular choice for consumable student notebooks meant to be used for one year.

    Tips on Cover Options

    • Clear poly is more durable than cardstock covers as they resist moisture

    • Cardstock covers are considered more aesthetic by some and have a more familiar feel to a perfect bound book

    • I recommend upgrading to the leatherette back cover if you do not have a back cover in your file or if your book is 200+ pages.

  • We have designed a unique Publishing Partnership Program for digital creators! We know your plate is full so we have carefully considered how we can make it as easy and beneficial as possible. For starters, we will send you a sample of your curriculum completely free of charge, no strings attached. Email Jamie at jamie@humbleheartpress.com to inquire.

  • I, Jamie, am direting my social media efforts on Instagram these days. Follow along @humbleheartpress where I share tons of great curriculum flip throughs of what we’re printing (the best part), print and binding tips (you’ll feel like a pro in no time), AWESOME giveaways (if I do say so, myself) and behind-the-scenes shenanigans (to keep it real).

    I’m honored to partner with over 40 amazing digital curriculum brands that are treasures waiting to be discovered. Instagram is where I share all that goodness.

  • What if I need to cancel my order?

    If we receive your request before we have begun printing your order, we will cancel your order and issue a full refund.

    If we are in process of your order, we will cancel your order and submit a refund less current incurred costs, from the point in time we are made aware of your request.

    I made a mistake. How can I fix it?

    In most cases, we can make simple adjustments manually if you email us. For big fixes or during very busy seasons it is best to request to cancel your order and submit a new one. Your place in line is based on the last order.

    My order isn’t quite right. What next?

    If we’ve made a mistake, we will remedy it. We will ship you a missing item at no additional cost.

    If your order includes an item that you did not order, please advise us right away so we can fix it for everyone.

    If you are not satisfied with your order or have a quality concern, we would appreciate the opportunity to make it right. Please email us at team@humbleheartpress.com.

    All fulfillment requests must be submitted via email team@humbleheartpress.com or call/text to (925) 286-2257.

  • You’ll upload your PDF after you “Add to Cart.” Click “Upload Files” button on the pop up. A small green check box indicates it worked!

    Or, just order and use this button to share files directly after: Dropbox

    If you have any trouble, it’s best to complete your checkout so we have your order, can follow up with questions and it saves your place in line. You’ll receive the chance to upload again in your purchase confirmation email, or if we can’t find it upon reviewing your order, we will email you a request for it. (Make sure your email is current :)

    Note that all uploads go into a big “bucket”. We use the information you provide to match a file to a line item.

    If you upload but do not order, your files will not be retrieved. No need to notify us.

    In summary, we can always follow up for files if we have an order form so go ahead and put your order in to save your spot in line.